Delivery
All orders are sent either by courier or by first class mail. If your order is received by 12.00 noon, it should be delivered to you within three working days.   If we are out of stock of any items that you have ordered, we will contact you immediately and give you a revised delivery date.

Gift wrap & message tag
If you select our gift wrap option your order will be gift wrapped in quality wrapping paper,  with a small gift tag attached.  A short message can be included, just check the box where indicated and fill in when you are in the final stages of completing your order.

Returns
We are sure you will be delighted with your order, but if for any reason you want to return any item, you may return the goods to us within 7 days of purchase. The item or items must be unused in their original packaging and in a resaleable condition for a full refund. We cannot refund postage on returned goods unless they are faulty at the time of purchase. Proof of postage will not be accepted as proof of delivery to us. This guarantee does not affect your statutory rights.

Product descriptions
Products are described as accurately as possible but colours, designs, sizes and materials may occasionally vary from those illustrated.

Safety First
All our toys conform to European safety standards and bear the CE mark. The products use non-toxic paints.

Packaging
At Daisy Daisy we believe in recycling.  This means that all orders are packaged in boxes that have already been used to deliver our stock to us. By reusing this packaging we waste very little which I am sure you will agree is the right way to conduct a business.